Amazon’s Special Treatment of Apple Product Pages: No Junk Ads

Amazon’s Special Treatment of Apple Product Pages: No Junk Ads

Technology

Amazon reportedly blocks ‘junk ads’ on Apple’s product pages, maintaining a cleaner layout compared to pages for other brands. Apple has an agreement with Amazon to restrict ads for specific brand queries, excluding general terms. While the specifics of the deal aren’t clear, an email suggests a potential financial arrangement. This agreement aims to enhance the customer experience and combat counterfeit products.

AI Is Transforming Customer Service Jobs, Says Ecommerce CEO

AI Is Transforming Customer Service Jobs, Says Ecommerce CEO

Business

The CEO of an ecommerce company believes that jobs relying on copy-paste responses are becoming obsolete due to the rise of AI. Suumit Shah, the CEO of India-based Duukan, has drawn controversy for replacing 90% of his support staff with a chatbot. While there is growing concern over AI disrupting jobs, not everyone agrees with Shah’s perspective. Microsoft CEO Satya Nadella and IBM CEO Arvind Krishna have both stated that AI will create more jobs than it eliminates.